Privacy Policy

LLC Volt Energy is a legal entity registered under the laws of Georgia that acts as a data controller (the party responsible for processing) when handling your personal data.

• Identification code: 405619889
• Legal address: Tbilisi, Saburtalo district, Archil Sulakauri St. N3, apt 88
• Email: info@emotors.ge
• Phone: 032 2 15 10 10

Our aim is to make you aware of how the Company processes and uses your personal data. Through this policy we provide you with information about:

• the principles that guide the Company when processing your data;
• what personal data the Company collects when you use its services or purchase a product;
• how your data is processed and how its security, confidentiality, availability and integrity are ensured;
• how the Company protects the rights granted to you by law.

The Company processes your data in accordance with the Law of Georgia on Personal Data Protection, for specific, clearly defined purposes and on the legal bases established by that law.

The Company may not process your data for a purpose other than the one defined in advance unless it has an appropriate legal basis. All data-processing principles defined by law are observed. We protect your data to the greatest extent possible and have implemented appropriate organizational and technical security measures.

1. Personal data collection. We process, including collect and store, the personal data you provide when filling in the fields for booking a test drive or sending a message. This includes:

• name and surname;
• phone number;
• email address;
• other data provided in your message.

2. Data processed when purchasing a vehicle. If you decide to purchase a vehicle, we process the data you provide when producing the relevant legal documentation, including:

• identification data — name, surname, personal ID number, address, phone, email;
• documentary data;
• vehicle identification data — plate numbers and registration data;
• information about the purchase value and payment method;
• bank account number;
• other information contained in the sales contract.

In addition to the above, the Company may process other data of yours defined by Georgian legislation and/or necessary to provide the service.

The Company uses cookies. A cookie is a small text file stored in your device's browser when you visit our website. It acts as a kind of "memory" that remembers your behaviour on the site.

We collect details about your visits, including traffic data, location data, visit duration, page views and other communication data. This information is confidential and is processed to improve the quality (UX) of the website and for marketing purposes. Our cookies do not store data that would directly identify you, and are not shared with third parties except as defined in this policy.

You can manage cookies from your own browser (Firefox, Chrome, Safari). For more information, visit allaboutcookies.org.

We process your data for specific purposes and on the legal bases defined by law. In summary:

• name, surname, phone, email and other test-drive data — to book a test drive and to deliver the product/service in the future, and to develop our service; legal basis — providing the service and concluding a transaction;
• identification, documentary and financial data provided when purchasing — to perform the agreed transaction and provide the service; legal basis — contract performance;
• communication data (email, phone) — to maintain the customer relationship and carry out direct marketing; legal basis — your consent and/or our legitimate interests;
• location-related data (address) — to manage and deliver products and services and fulfil obligations;
• cookies — to fulfil your requests and adapt the website; legal basis — your consent.

We may transfer your data to third parties to process payments, to comply with a legal requirement, and in cases directly provided for by the applicable legislation of Georgia.

Your data may also be shared if the Company's structure changes in the future — for example, on the sale of assets or a merger — provided the relevant party undertakes in advance to protect its security and confidentiality.

In cases strictly defined by law, we reserve the right to give law-enforcement bodies access to your data for the detection, investigation or prevention of crime. In every case we take all measures to ensure its security and integrity.

Data is stored in physical form (test-drive and employee data) and in electronic form on the Company's own computers.

We keep your personal data for the entire period of your service and, after it ends, for at least 8 years — to answer questions and complaints, ensure the performance of warranty obligations, and fulfil obligations defined by law. Data may be stored for longer than 8 years where we are unable to delete it due to relevant legal grounds.

In accordance with the Law of Georgia on Personal Data Protection, you have the right to:

• request confirmation of whether your data is processed, with the basis, purpose and retention period;
• access the data collected about you;
• request the correction, update or completion of inaccurate or incomplete data;
• receive copies of your data (where available);
• request the blocking of your data (where available);
• withdraw a consent you have given;
• exercise the other rights guaranteed by Chapter 3 of the law.

We act under the legislation of Georgia, which may prevent us from satisfying your request or deleting your data (for example, due to tax or consumer-protection obligations). The Company takes care of the security of your data and is guided by internationally recognized standards.

A data subject's rights may be limited where this is directly provided for by Georgian law, does not violate fundamental human rights, is a necessary and proportionate measure, and where exercising them could endanger state, information or cyber security, defence, public safety, the prevention, investigation or prosecution of crime, the administration of justice, the country's important financial or economic interests, the rights and freedoms of others, the protection of secrets provided for by law, or the substantiation of a legal claim or defence.

A limiting measure is applied only to the extent necessary to achieve its purpose, and the decision is communicated to the data subject in a way that does not harm that purpose.

We take all necessary organizational and technical measures to protect your data from unauthorized or accidental access, destruction, modification, blocking, copying and dissemination, and from other unlawful acts by third parties.

Data collected electronically is stored on secured servers, the website uses an encrypted SSL/TLS connection to protect data in transit, and where hosting located in the European Union is used, GDPR-level safeguards apply. We cannot be held responsible for the full or partial loss of your data caused by cybercriminals or other criminal acts.

The Company may amend this policy in line with changes in legislation and/or in our data-processing practices. Any change will be published immediately on the Company's website — https://emotors.ge — and takes effect upon publication.

If you have questions regarding this Privacy Policy, please contact us:

• Email: info@emotors.ge
• Phone: 032 2 15 10 10

If you agree to receive notifications about services, products, news and offers by email, please tick the consent box. For this purpose the Company will process only your email address. You can opt out at any time by emailing info@emotors.ge; we will satisfy your request no later than 7 (seven) working days from receipt.